QHP Results

Open as a new window for surveyTake a survey

QHP Results

Marketplace QHP Annual Results.

Molina’s scores for the past two years are below. You can see how Molina performs compared to our target goal.

Measure

2023 Rate

2023 Goal

2024 Rate

2024 Goal

Access to Care

72.8%

74.0%

77.1

74.1%

Access to Information

48.9%

54.7%

46.9%

54.3%

Coordination of Care

85.6%

85.3%

77.4%

85.5%

Customer Service

63.5%

73.4%

68.5%

73.9%

Medical Assistances with Smoking and Tobacco Use Cessation

51.6%

60.7%

42.4%

60.7%

Rating of Health Plan

72.3%

73.9%

72.1%

74.1%

Rating of All Health Care

76.5%

81.3%

82.6%

81.9%

Rating of Personal Doctor

89.7%

89.1%

90.8%

89.5%

Rating of Specialist Seen Most Often

87.6%

86.9%

88.5%

87.1%

Molina Healthcare of Utah Overall Marketplace Quality Rating = NG

NG=No Global-insufficient data to calculate a global rating.

CMS rates qualified health plans (QHPs) offered through the Exchanges using the Quality Rating System (QRS), which is based on third-party validated clinical measure data and QHP Enrollee Survey response data. CMS calculates QRS ratings annually using a 5-star scale. QHP issuers contract with HHS-approved survey vendors that independently conduct the QHP Enrollee Survey each year. QRS ratings and QHP Enrollee Survey results may change from one year to the next. For more information, please see CMS’ Health Insurance MarketplaceSM  Quality Initiatives website at: CMS.gov

 


Download the My Molina Mobile App

You can make a payment, change your doctor, view service history and request a new ID card from the palm of your hand.